NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jedis
Jul 26, 2022Initiate
Nighthawk M6 Pro MR6400 won't run without battery when tethered to computer
Hello, I recently purchased the Nighthawk M6 Pro MR6400 hotspot. Unlike the MR5200 and MR6500, it does not seem to want to power on without the battery connected when tethered to a PC. I chec...
Blanca_O
Aug 02, 2022NETGEAR Employee Retired
Hi Jedis,
Welcome to NETGEAR Community!
Please provide the MR5200, MR6500 and MR6400 SKU (e.g. MR6500-1A1NAS).
Where did you purchase the device?
Kindly provide the current firmware version and PRI.
Can you please let us know which option is selected for the Power Manager Settings?
Regards,
Blanca
Community Team