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Forum Discussion
Jedis
Jul 26, 2022Initiate
Nighthawk M6 Pro MR6400 won't run without battery when tethered to computer
Hello, I recently purchased the Nighthawk M6 Pro MR6400 hotspot. Unlike the MR5200 and MR6500, it does not seem to want to power on without the battery connected when tethered to a PC. I chec...
Blanca_O
Aug 02, 2022NETGEAR Employee Retired
Hi Jedis,
Welcome to NETGEAR Community!
Please provide the MR5200, MR6500 and MR6400 SKU (e.g. MR6500-1A1NAS).
Where did you purchase the device?
Kindly provide the current firmware version and PRI.
Can you please let us know which option is selected for the Power Manager Settings?
Regards,
Blanca
Community Team
KRSmarterBuild
Feb 13, 2023Aspirant
Greetings,
I have the same issue. If I remove the battery then the router will not boot.
My M6-Pro is from AT&T and running firmware NTGX65_10.04.22.01
Modem Version is - MPSS.DE.1.0-02593-OLYMPIC_GENALL_PACK-1
There is a setting under General>Power Mode for AC-Powered Only (No Battery) but it cannot be selected.
What do I do if I plan on my hotspot being a permanent installation? It seems the battery will burn up over time and need replacement due to the constant power.
Please advise!!!
#M6Pro