NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk M6 Pro MR6400 won't run without battery when tethered to computer
Hello, I recently purchased the Nighthawk M6 Pro MR6400 hotspot. Unlike the MR5200 and MR6500, it does not seem to want to power on without the battery connected when tethered to a PC. I chec...
peemun wrote:
You are wrong in making an incorrect assumption, and please don't reply for the sack of replying, you did not provide help at first place and this shift of responsibility is a total unacceptable excuse. Netgear has proven multiple time that you do not have a customer service and do not provide service after sales, all you care is sale and the profit.
I understand your frustration. Did you read my comments to others? Computer USB port can't provide the enough power to operate the device in no battery operation. This is by design.
Thanks
John
So if a USB port can't supply adequate power, how is it that when plugged into that same port WITH the battery, it's able to charge the battery and also allow use for the hotspot? How do the numbers add up there? If a USB port can supply enough juice to charge the battery while the device is running, I can't see a logical way that there'd need to be a requirement for the battery if the USB port can supply enough power to charge the battery and allow it to run at the same time.