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Lyricsf's avatar
Lyricsf
Aspirant
Nov 20, 2023
Solved

Nighthawk M6 Pro MR6500

I just purchased a Netgear Nighthawk M6 Pro MR6500 from Amazon. It worked great until I removed the battery for the AC power only In-Home Performance mode. After switching to the AC power mode, it attempts to connect to the 5G network, then abrubtly shuts down. Any ideas on how/if this can be fixed?

  • More than likely an issue with the AC power adapter.  It needs to be the original supply or, at least, a high-quality high wattage supply.  Most hot spot devices sold on Amazon don't come with the right one.

2 Replies

  • More than likely an issue with the AC power adapter.  It needs to be the original supply or, at least, a high-quality high wattage supply.  Most hot spot devices sold on Amazon don't come with the right one.

    • Lyricsf's avatar
      Lyricsf
      Aspirant

      Thank you for the reply. I haven’t found the compatible Netgear brand adapter/USB cable available for sale. I did find a 100W USB C charger with power delivery and USB cable on Amazon. A reviewer stated it works great with Nintendo Switch in docked mode. I think it is worth a try.