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Forum Discussion
Nighthawk m6 pro(MR 6500) keeps restarting (stuck in a boot loop)
So as the title implies, yesterday my Nighthawk m6 pro has been stuck in a boot loop. if i remove the sim card it will work, but when it is in, it will not work. I went to the ATT store and we replac...
I, too, am having the issue where my MR6110 is doing the same thing. Went to the AT&T store earlier today and tried a new FirstNet SIM which appeared to fix the issue. Worked for hours while I was out running errands. As soon as I got home and it hit my home tower it went into the same old boot loop. Works fine without the SIM, which is useless.
FirstNet phone support was less than helpful. I was told to just reset the device using the pinhole reset switch and if I had further issues call Netgear for a replacement. Which goes against what the store rep told me, which was to contact AT&T warranty service.
My unit has been flawless since I've bought it January of this year and then a firmware update dropped early in the morning a few days ago. Now it is showing firmware NTGX65_12.01.16.00 and advises that it is up to date. Hopefully something is figured out soon.
Seems like this is not only a MR6500 issue but also an issue with all of the M6 Netgear/AT&T branded devices. Anyone know if the non-AT&T M6 devices are exhibiting such behavior?
All kidding aside, is there a way to fix a non-warranty unit (locked MR6500) that's doing the boot loop? I can pick one up for cheap and would like to see if it can be fixed long term.
