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Forum Discussion

LilReAsoN's avatar
LilReAsoN
Guide
Jun 14, 2023

Nighthawk m6 pro(MR 6500) keeps restarting (stuck in a boot loop)

So as the title implies, yesterday my Nighthawk m6 pro has been stuck in a boot loop. if i remove the sim card it will work, but when it is in, it will not work. I went to the ATT store and we replac...
Firmware
Hardware
Mobile Routers
Troubleshooting
thratch's avatar
thratch
Tutor
Jun 26, 2023

I received my replacement MR6110 under warranty, and it works fine.  Of course, it's on firmware NTGX65_10.04.22.00 built on 11.10.22, and it's going to stay that way.  No way I'm going to let it install a newer firmware until this recent issue gets worked out.  Even then, I'll still be wary about installing newer firmware.

JT240Z's avatar
JT240Z
Luminary
Jun 26, 2023

You may not have a choice to upgrade or not as updates are "automatic".

  • thratch's avatar
    thratch
    Tutor
    Jun 28, 2023

    I've run my warranty replacement continuously for the last two days.  Worked fine, no auto update.  I definitely stayed away from the software update option.  So far, so good.