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Forum Discussion
Aggie83
Dec 06, 2018Aspirant
Nighthawk Mobile stops working
Howdy.
I just replace my old hotspot with a Nighthawk MR1100 and am having an odd problem. The mobile router will suddenly stop allowing the internet connection to devices. The router still shows a...
Mexoh1To7k
Dec 07, 2018Apprentice
Can you still access the M1 (like the web interface) from the devices at the moment the connection drops?
I would also check the ip addresses and the routes when the disconnection happens.
Aggie83
Dec 08, 2018Aspirant
I will try that tomorrow. The ATT cell tower is our only communication, so if I swap out the sim card to the Nighthawk, I will not have internet.
Also, which IP addresses to I need to check? On my laptop?
Thank you very much. We have owned this for three days. It worked perfectly the first day. On day two, it would only work for a few minutes at a time, but my iPhone still was getting data.
Karen
- Mexoh1To7kDec 08, 2018Apprentice
The default IP address of the NightHawk is 192.168.1.1.
You can access the web interface via http://192.168.1.1
- Aggie83Dec 09, 2018Aspirant
Ok. I can connect to the internet only when it is connected to a computer via usb cable.
I can connect tall of my devices to the wifi but it does not have internet access on 2 or 5.
the IP on the router is shown as 192.168.1.1
The wifi is set up as WPA2_Personal_AES
So, the Nighthawk does connect to ATT with the SIM card.
It can 'connect' to a multitude of devices, including laptops, desktops, phones, printers.
It cannot provide internet access to any of them wirelessly.
Broken router? I did not change any of the settings that were default.
This mobile router has been turned off for two days, so a restart will not help.
Please advise if I should return this for replacement.
- Aggie83Dec 09, 2018Aspirant
I did a factory reset and the wifi now works.
I will try to capture data if/when it quits again.
Thanks