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BHACK's avatar
BHACK
Follower
Oct 16, 2020

Nighthawk MR 1100 disconnects or goes into standby

Everytime I use my Nighthawk directly to a device it works, but it disconnects after a period of time.  I tried to set it up as my primary internet via a google router, but it continues to disconnect.  

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Dec 09, 2020

    Hi BHACK, 

     

    Welcome to NETGEAR Community!

     

    Are you still experiencing this? Have you tried factory resetting the device? 

    Please provide the device SKU (e.g. MR1100-100NAS) and firmware version.

    Kindly check Ethernet Standby. Here's how:

    Access UI > Settings > Setup > Mobile Router Setup > Ethernet Standby (disabled or 2 minutes) > Apply 

     

    Regards,
    Blanca
    Community Team