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JohnMisty's avatar
JohnMisty
Follower
Oct 22, 2018

Nighthawk MR1100. Setting up total usage

This Telstra account uses shared data yet the Nighthawk only displays the data usage for this service. We need to have Telstra reflect the usage related to the total account rather than this particular service. The total account has 120 gb of data per month, this service installed sim reflects 100 mb. How can the Nighthawk gather the total usage per month rather than only one service of the total account?
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1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 29, 2018

    Hi JohnMisty

     

    Welcome to NETGEAR Community! 

     

    Is this an ISP provided device? If so, the data usage should reflect from the ISP billing. For units purchased from reseller then it will show the data usage. 

     


    Regards, 
    Blanca 
    Community Team