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Forum Discussion

cjoliver's avatar
cjoliver
Aspirant
Jan 07, 2022

Nighthawk MR1100

I accidentally blocked all my devices from the users list while in the app.  I can't figure out how to get back into it and allow my devices.

Help?

6 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    Please do a factory reset and start over again.

     

    Thanks

    • cjoliver's avatar
      cjoliver
      Aspirant

      I just figured that out, thanks.

      I can't remember what to put in when it asks for ATN info.  Can you help me with that?

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        You can log in to WebUI using the info printed on the product label under the battery.

         

        Please advise your carrier and SKU of your M1. Usually, APN can be populated automatically based on the SIM card inserted.

         

        Thanks