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ChristineT's avatar
ChristineT
Administrator
Dec 07, 2021
Solved

Nighthawk MR5200 (M5) - We need your feedback!

Good day Nighthawk Community,   I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
  • flyingtotoro's avatar
    flyingtotoro
    Nov 03, 2022

    Hi,

    maybe it is possible to also help with the issue we experience.

    We own two MR5200, let's call one "old" and the other one "new".

    We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.

    So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.

    So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.

    When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.

    JohnPengcould you take a look at the model.json stats if we upload them?

    Many thanks in advance!

debugger_pl's avatar
debugger_pl
Aspirant
Jul 02, 2022

Good morning.

 

So far I did not have any issues with Nighthawk M5 and previously used M1,

but there is one thing, which could be improved in future models - number of supported frequencies.

 

I am located in Poland and most of the mobile internet providers are using FDD 2100 Mhz (n1),

however there is one internet provider that is using TDD 2600 Mhz (n38), so I am not able to use 5G network of that service provider.

 

It would be nice that future mobile broadband products would support more frequencies (ideally it would be as much as possible),

so we would avoid such surprises in the future.

 

Best Regards.

Piotr

  • michaelkenward's avatar
    michaelkenward
    Guru
    Jul 02, 2022
    debugger_pl wrote:

    Good morning.

     

    So far I did not have any issues with Nighthawk M5 and previously used M1,

    but there is one thing, which could be improved in future models - number of supported frequencies.

     

    One for here:

     

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