Forum Discussion

Anonymous

Mar 01, 2019

Off Topic: Community Account Email Change Lost Profile

Support required: I followed the advice in this thread Off-Topic-Change-email-address-associated-with-my-Netgear (topic now closed). Result changed email but lost all profile info. Username whi...

Troubleshooting

Blanca_O

NETGEAR Employee Retired

Mar 06, 2019

Hi Hyppolyte

You can PM me your email address if you want us to check your registered devices.

Regards,
Blanca
Community Team

Anonymous

Mar 06, 2019

Hi Bianca,

Thanks for looking into my question.

Only 1 registered device - re-registered.

My concern was the loss of 2 years of community contributions and PMs. And of course the Capital Letter on hyppolyte.

Que Sera.

hyppolyte