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Forum Discussion
mondofresh
May 01, 2018Initiate
Problem with LB1120
My LB1120 on Verizon has been working fine for the past 3 months. Last week the unit stopped working.
Here is what I'm seeing:
Solid amber power light
The green signal strength bars are lit...
erik90
Jan 03, 2020Aspirant
This seems to be a common issue for based the this thread. I recently had a modem that I purchased about a year ago exhibit teh same behavior. At first I thought it was other issues but today narrowed down the issue to the modem. I have default configuratin where the modem assigns DHCP ddresses to connected hostsin teh range 192.168.5.2 to 192.168.5.9. Thsi has been working well since the last year when i deployed it. Today when I connected the laptop to the modem, it assigned an IP in the range 192.168.225.x and teh default gateway was 192.168.225.1. I then assgned a static ip to my laptop with address 192.168.5.9 and coudlnot access the configuration page 192.168.5.1.
The PWR LED was solid amber and all teh otehr lEDS were on. I tried to factory reset them modem via teh swicth but it did not work.
I also went ahead and powerd down teh modem, removed teh sim card and powered it without it and still coudl not access and same PWR LED status. I then powerd down and inserted back the sim card one more time and still no lukc. I tried the factory reset by holding down the switch for as long as I could and still no luck.
Does anybody have any luck or resolution on this issue? Can I make a conclusion that its possibly a hardware issue that just fails excatly afetr one year of use within the warranty period?
Thanks,
E
- erik90Mar 16, 2020Aspirant
Hello all,
I know this is an old thread but I am looking for some answers or resolutions from anyone who might have experienced the same issue. After trying all the diagnostics and factory resets as suggested in this forum I still was not able to resolve the problem.
Thanks,
E
- johndlewisMar 26, 2020Aspirant
I have the same problem, it looks as though mine did a firmware update on its own and that's what sent it spiraling. A factory reset worked for a few minutes, then back to the solid amber light. This product let me down in a profound way, and at a remote site that's hard to get to...never again.
- erik90Mar 26, 2020Aspirant
John,
I understand your situation and I am supprised that Neatgear team is not monitoring this thread or providing any clues. This is very frustrating and to make things worse it happened again on a replacement modme that i sent to the customer and now with all this crisis, the system has been down and cannot risk replacing with another one without understanding what is causing the issue.
My first Modem worked very well for almost one year and then all over a sudden it failed and a factory reset would help. I followed some of the recommendations provided on thsi thread and still no luck. Luckily enough I had supplied tow units to the customer and so I had them swicth to the second unit. When we replaced it, I made sure I update dteh firmware as the modem indicated there was firmware update available. The firmware updated successfully and the modem worked well for one week and the failed for the same f**ng unkwown reason.
I have several of them modems and have been mostly using them for my projects but I am not sure I will risk using them moving forward or even recomend to anyone.
If someone has a resolution or good understanding of the issue maybe that will change my mind. In am evaluating different options and cam across teh below product which might be my option moving forward.
RBSXTR&R11e-LTE-US
Eric
- UsmcdarrMar 31, 2020AspirantActually I stumbled across this post cause I have been having problems but tonight. I plugged my Netgear LB1120 into my computer directly and re booted it that way and now it works and I can log back into it just over WiFi now also unlike before. Hope this helps someone out.
- erik90Mar 31, 2020Aspirant
Thank you for sharing your experience but it sounds to me that your issue if different since your were able to establish connection with the PC to issue a reboot command. In my case the modem assigns a different IP than the default and not accessible via that IP or even the default (192.168.5.1). Tried everything from hard resets, removing and installing the sim card, using a different sim card, powering off for days and powering back and still no luck.
I agree with John from teh previous post that something is messed up either on the hardware side or the firmware that might have been pushed out automatically and briked the modem. Its no suprise that I had two that failed with the issue.
I have several 2120's and I hope they also dont get **bleep**ed up in a similar way.
Netgear should take this forum completely out of there website if they don't have anybody monitoring and responding to these issues.