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Forum Discussion
Problem with LB1120
My LB1120 on Verizon has been working fine for the past 3 months. Last week the unit stopped working.
Here is what I'm seeing:
Solid amber power light
The green signal strength bars are lit...
Hello all,
I know this is an old thread but I am looking for some answers or resolutions from anyone who might have experienced the same issue. After trying all the diagnostics and factory resets as suggested in this forum I still was not able to resolve the problem.
Thanks,
E
I have the same problem, it looks as though mine did a firmware update on its own and that's what sent it spiraling. A factory reset worked for a few minutes, then back to the solid amber light. This product let me down in a profound way, and at a remote site that's hard to get to...never again.
John,
I understand your situation and I am supprised that Neatgear team is not monitoring this thread or providing any clues. This is very frustrating and to make things worse it happened again on a replacement modme that i sent to the customer and now with all this crisis, the system has been down and cannot risk replacing with another one without understanding what is causing the issue.
My first Modem worked very well for almost one year and then all over a sudden it failed and a factory reset would help. I followed some of the recommendations provided on thsi thread and still no luck. Luckily enough I had supplied tow units to the customer and so I had them swicth to the second unit. When we replaced it, I made sure I update dteh firmware as the modem indicated there was firmware update available. The firmware updated successfully and the modem worked well for one week and the failed for the same f**ng unkwown reason.
I have several of them modems and have been mostly using them for my projects but I am not sure I will risk using them moving forward or even recomend to anyone.
If someone has a resolution or good understanding of the issue maybe that will change my mind. In am evaluating different options and cam across teh below product which might be my option moving forward.
RBSXTR&R11e-LTE-US
Eric
Hi Eric,
I definitely empathize with you.I noticed my firmware changed recently on the LB1120, and I don't remember allowing it to do any automatic updates...I think that's what killed it, to be honest. My guess is that perhaps some poor performing NVRAM or something that was put in the modem. Just the same, I used mine for a rather remote tower site to interconnect some amateur radio two-way repeater systems. It was one of the things I didn't really need to go offline, especially now, and getting a replacement for it will be a colossial pain. This was my first and apparently last LB series modem.
I did sit and fiddle with it tonight; I shut the power down and tried to drain any parasitic current out of it in hopes that it might put everything back to a good state...no luck. For what I paid for it, I expected decent quality without it randomly failing for no reason. So comes the age of you and I doing the world's QA work for them, I guess.I'll end up replacing this with something much more expensive, but likely without ever having to worry about it. The sad reality is, this is one of the few devices one can easily get for 4G LTE with an Ethernet interface that worked OK. Oh well, we live and learn...the lack of support and ownership of the problem is what seals the deal on NETGEAR products for me...I'll put in a 56K dial-up modem or use carrier pigeons to move data before I ever use a NETGEAR product again...what a rip-off!
I hope NETGEAR is able to help you...I tossed mine in the garbage tonight, which is where it so aptly belongs.
-John