NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HenrikStor
Jun 19, 2018Aspirant
R7100LG long ping times - cut out wifi new firmware installed
Funny think this Nighthawk R7100LG
just bought it yesterday
it cuts out wifi - a lot... ping times are over 1000ms - when card inserted in Huawei router ping is only 70ms
Router software says good connection 4g. -77db - Led on router says "poor connection" ( blue led) ( my Huawei has fine connection)
tried MTU setting - funny :
when set to 1500 - ping test suggest 1250
when set to 1250 - ping test suggest 1000
when set to 1000 - ping test suggest 700 - it will NEVER pass a test after MTU is set on router
All channels have been tested - no better result have sniffed net - no interferring channels
Any ideas ?
so far I have gone back to my Huawey Speed4G and esternal antenna with good pingtimes - it works, just wanted to be kind and buying a quality router for the kid - but not this time obviosly.. i read in other forums that Netgear had these issues for a very long time - and just now they thought they made a fix (FW) but seems thay only made it worse
3 Replies
- Blanca_ONETGEAR Employee Retired
Hi HenrikStor,
Welcome to NETGEAR Community!
Please follow steps found on the KB article to determine optimal MTU size :
https://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router
Thank you!
Regards,
Blanca
Community Team- HenrikStorAspirant
Hi
I already tried that that is one of my problems..
Whenever I find optimal MTU size and set the router to that value - mext tile I rund the test for MTU size - it has changed to a lower size - when I enter that size - it changes again to even lower - and so on until I cige op lowering it...
So tjanks - but it doesn't work - it is really not this simple...
- Blanca_ONETGEAR Employee Retired
Hi HenrikStor,
Do you have QoS enabled?
Regards,
Blanca
Community Team