NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fabrug's avatar
fabrug
Follower
Jan 26, 2021

router keeps rebooting spontaneously

Hi Everybody, my router MR2100 randomly reboot itself during sessions. Above all settings. Thank you for your help. Regards. fabrug

 

6 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 05, 2021

    Hi fabrug

     

    Welcome to NETGEAR Community!

     

    Kindly do a factory reset using the Reset button. Press and hold the Reset button for five seconds. The mobile router returns to factory settings.

     

    Regards,
    Blanca
    Community Team

    • Nazareth's avatar
      Nazareth
      Aspirant
      Feb 06, 2021
      same situation over here while connected with the charger the router works perfectly but on battery it keeps on rebooting.. please help
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Feb 08, 2021

        Hi Nazareth

         

        May we please have the following: 

        - Device SKU (e.g MR2100-100NAS)

        - Firmware version

        - PRI

        - Battery Model

         

        Have you tried factory resetting (this will take you through a fresh setup and will wipe your settings)?

         

        Regards,
        Blanca
        Community Team