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hexor's avatar
hexor
Aspirant
Jan 16, 2020
Solved

Streaming issues with Nighthawk M1

I mainly use this hotspot in the car for streaming i-radio. Unfortunately the link to the mobile network gets lost quite often for a short time and therefore the sound interrupts, not quite enjoyable to listen to music this way.

The sim card or the provider itself shouldn't be a problem since I checked it with a mobile phone using the tethering function and it all runs well without any interrupts.

Does anyone have a hint why that is or could be?

Thanks in advance for any support!

  • Anyway, testing it further the past days, it somehow seems to be solved. Now it just works fine. I have no clue why that is. A possibility could be that the SIM card somehow must have been "activated" through a mobile phone...? Since I had it in the phone and then switched back to the nighthawk it now runs just fine. I hope it stays this way :-)

    Thanks for any help.

    Bye.

     

6 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    Please advise the device SKU and which carrier you are using.

     

    When you run a speed test, what is the spead you can get?

     

    Thanks

    • hexor's avatar
      hexor
      Aspirant

      Hi John

      Thanks for getting in touch.

       

      SKU is MR1100-100EUS.

      Carrier is sunrise.

      Download speed: ca. 20 MBit/s
      Upload speed: ca. 18 MBit/s

      RTT: ca. 40 ms

      speedtest server is hsi.hsr.ch

       

      These values are in line with the mobile phone that I used as hotspot "reference" (where the music runs smooth).

      Thanks, Mike

      • hexor's avatar
        hexor
        Aspirant

        Anyway, testing it further the past days, it somehow seems to be solved. Now it just works fine. I have no clue why that is. A possibility could be that the SIM card somehow must have been "activated" through a mobile phone...? Since I had it in the phone and then switched back to the nighthawk it now runs just fine. I hope it stays this way :-)

        Thanks for any help.

        Bye.