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Juggernaught's avatar
Juggernaught
Aspirant
Jan 29, 2016

Traffic Meter Cannot Activate on Aircard Smart Cradle DC112A

Hi folks

 

Using DC112A with unlocked Telstra AdvanceIII WiFi hotspot in the cradle. I am on Win10 64bit. Internet Provider = Vodafone and the internet is via 3G Mobile Broadband only (hence my desire to have a functional Traffic Meter) :smileyfrustrated:

 

Traffic meter activation fails when using Geneie web interface (when you try to click 'Apply') with these messages given on web interface:

 

"Only use mobile broadband (wireless network provider) not support traffic meter, please uncheck to disable it."

 

If you un-check this option and choose any other option, it will give the same warning message (but with the different option wording put in) and saying that you need to deselect that as well. In other words, it doesn't matter what option you select, it fails to activate the traffic meter (whether or not you put values into the various boxes).

 

Can anyone please help on this matter?

 

With Thanks
Jag.

aircard
DC112A
Smart Cradle
traffic meter
Troubleshooting

1 Reply

  • Juggernaught's avatar
    Juggernaught
    Aspirant
    Feb 03, 2016

    I have found a workaround to get around this problem.

     

    This is an update on the issue of the Traffic Meter not being able to be activated via web UI on Chrome browser. I have downloaded and installed the Netgear Genie application (for WIndows: http://updates1.netgear.com/netgeargenie/update/NETGEARGenie-install.exe) and I set the Traffic Meter to "on" via this application and it works now without any error messages coming up (as opposed to the Web UI).

     

    As a result, I did not try the method outlined by tech support to use another browser (Chrome doesn't work) and try to activate the Traffic Meter via http://192.168.100.1/

    This workaround using the Netgear Genie application (not the web UI) does the job (though it may still mean the Web UI is buggy).


    Juggernaught