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Lillygirl's avatar
Lillygirl
Follower
Mar 13, 2018

Troubleshooting

How to bypass password to get hooked up to wifi thru netgear97 it says

2 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi Lillygirl,

    Please perform a factory reset and reconfigure the Router device to the password you would like.

    Which provider model is the MR1100?

    Please let me know if this worked. :]

     

    Insert a paperclip into the RESET button located below the battery for 10-15 seconds.

    Next, let the device boot all the way up.
     

     

    - Jason N

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi Lillygirl,

    I wanted to check in on you and see if the steps I provided helped you fix your issue.

    Please let me know. :]

     

     

    - Jason N