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Forum Discussion
DanielN
Jul 13, 2017Aspirant
Unite Explore 815S DHCP not working
I'm having a problem today where DHCP is not assigning IP addresses and DHCP is turned on. I have this problem after doing a reset on the device or doing a reset from http://192.168.1.1. I connect ...
DanielN
Jul 13, 2017Aspirant
- DarrenMJul 18, 2017Sr. NETGEAR Moderator
Hello DanielN
Have you checked to make sure the aircard has the latest firmware? Have you tried to factory reset the unit and set it up again?
DarrenM
- DanielNJul 18, 2017Aspirant
Yes I've done the firmware check and it has the latest. I've also done the factory reset multiple times in the on-screen GUI as well as the web site. It will not serve out DHCP addresses. Everything else seems to be functioning if I assign my clients a static IP address. It is a really weird issue that has caused me to go back to using my Unite Pro.
Does anybody know how to initiate a warranty exchange without paying for Premium Support?
- DarrenMJul 18, 2017Sr. NETGEAR Moderator
You would have to contact the ISP for the exchange of the aircard.
DarrenM