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Forum Discussion

Retired_Member's avatar
Retired_Member
Nov 07, 2023

Unlocking Telstra MR6500

Hi,

 

I have a Telstra locked MR6500 and would like to use an Optus SIM in it. How do I unlock the device to work with the Optus SIM?

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Nov 07, 2023
    Retired_Member wrote:

     

    I have a Telstra locked MR6500 and would like to use an Optus SIM in it. How do I unlock the device to work with the Optus SIM?

    Have you asked asked Telstra?

     

    Mobile operators are usually the ones that tie devices to their networks.

     

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 14, 2023

    Hi @NTY1234

     

    If you would like to use your NETGEAR modem with a different service provider, you must obtain the NETGEAR AirCard modem’s MEP code from the service provider that sold you the NETGEAR AirCard modem.

     

    NETGEAR can't provide you with an MEP code.

     

    Regards,
    Blanca
    Community Team