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Forum Discussion
Todd6941
Mar 14, 2019Follower
Verizon AC791L Jetpack
I have a AC791L Jetpack from Verizon and there is an “Alert” that will not clear. I log into the admin site and the alert states that the SMS memory is full. I go to check my messages and there ore “n...
- Mar 18, 2019
Hi Todd6941
Welcome to NETGEAR Community!
Factory reset should clear all memory on the AC791L Jetpack. We suggest that you call Verizon to check if they have something saved for your line on their end. Can you also check if there is a firmware update available?
Regards,
Blanca
Community Team
Blanca_O
Mar 18, 2019NETGEAR Employee Retired
Hi Todd6941
Welcome to NETGEAR Community!
Factory reset should clear all memory on the AC791L Jetpack. We suggest that you call Verizon to check if they have something saved for your line on their end. Can you also check if there is a firmware update available?
Regards,
Blanca
Community Team
souixbee
Aug 15, 2022Aspirant
I had the same issue. Verizon tech support didn't have a clue. The problem appeared when I did a factory reset to get the date corrected. I tried a second reset just in case that was the issue. Still nothing. How do I check for firm ware?