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Windows XP drivers for Nighthawk LTE Mobile Hotspot Router Model MR1100
I'm attempting to help an elderly friend. Until recently he has been accessing the internet from his old Windows XP machine (for email only) via a Telstra supplied 4G Wifi router, plugged into a USB ...
Hi DrDunc,
If the XP machine has an Ethernet NIC then you can plug in via Ethernet. Depending on the FW version you are on, you may need to tap the power button to wake up the Ethernet port. If you are plugged in via USB to PC then the Ethernet port shuts off until USB tethering is no longer happening.
If the XP machine does not have an Ethernet NIC, then try downloading and installing the drivers from the following link: http://www.downloads.netgear.com/files/aircard/AC790S_Zain/Driver%20package%204.3.0.0.exe
If you are still having issues then PM your contact details and we can work out a suitable time to troubleshoot whilst you are on-site.
Kind Regards,
ArodiD
Hi DrDunc,
If the XP machine has an Ethernet NIC then you can plug in via Ethernet. Depending on the FW version you are on, you may need to tap the power button to wake up the Ethernet port. If you are plugged in via USB to PC then the Ethernet port shuts off until USB tethering is no longer happening.
If the XP machine does not have an Ethernet NIC, then try downloading and installing the drivers from the following link: http://www.downloads.netgear.com/files/aircard/AC790S_Zain/Driver%20package%204.3.0.0.exe
If you are still having issues then PM your contact details and we can work out a suitable time to troubleshoot whilst you are on-site.
Kind Regards,
ArodiD
ArodiDwrote:If the XP machine has an Ethernet NIC then you can plug in via Ethernet.
Can't find this capability documented anywhere - neither in the Netgear documentation nor on the Telstra sites. All show the set-up and usage as a WiFi hotspot only. Nothing else.
ArodiD wrote:
Depending on the FW version you are on, you may need to tap the power button to wake up the Ethernet port.
Any reference to the documentation related? I can understand that the Ethernet port is powered-down under some operation conditions, ie. on battery.
ArodiD wrote:
If the XP machine does not have an Ethernet NIC, then try downloading and installing the drivers from the following link: http://www.downloads.netgear.com/files/aircard/AC790S_Zain/Driver%20package%204.3.0.0.exe
How comes Netgear does
a) not make the USB tethering drivers available on the M1 downloads
b) suggest using a different product drivers?
Netgear has massive problems - incomplete product specifications, poor documentation, downloads not provided - and the worst is suggesting the use of PM for community support. Even worse than these expiring download links we often see in the community.
This device is supposed to be a product. It's handled like a toy instead. Rush to your manager, the M1 product engineer, the M1 product manager ArodiD and make them update and fix all these issues. And don't blame active tech pros like Case850 for providing incorrect information. The problem here is 100% Netgear made.The downloaded drivers (http://www.downloads.netgear.com/files/aircard/AC790S_Zain/Driver%20package%204.3.0.0.exe) did the trick. Just unplugged the device, installed the drivers, plugged the device back in and voila, Windows recognises it correctly. Having succeeded, I didn't bother attempting the ethernet connection and am happy with the solution. Thanks ArodiD for the link and thanks everyone else for your contirbutions.
