NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
After Upgrade of M4300-8x8f fans stop Working
After a firmware upgrade of M4300-8x8f from 12.0.2.17 to 12.0.7.12 all fans are not working:
FAN Status
Unit ID
1
2
3
4...
I understand some might want the fans off if the ambient temperature is lower than a certain amount, but these switches are getting HOT. One says "ERROR" on the fans, and the other says "STOPPED" after the upgrade.
If you are going through all the trouble in updating the firmware, why wouldn't you just give us an option to keep the fans on all the time or not?
I would prefer the fans stay on all the time, not let it get hot, and then turn on! These switches are not in a noise sensitive environment.
Please give us the option, via setting, to have them back they way they were!
Hi Laurent,
You replied to my original support case where I reported this issue..
#41303601
I have upgraded 5 of our 8X8F switches today to 12.0.7.15, they all have ORANGE led and 'fan stopped'
At what temperature should the fans kick in?
Can you please make this an optional setting, I understand the want to have a quiet switch if it's on your desk etc. When they are used in a comms room, I would prefer them to be cooling themselves constantly.
Is there a way we can manually change the temperature range so the fans will kick start?
See attachment for current temps!
Thanks
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
