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Forum Discussion
boe
Apr 29, 2024Luminary
Anyone know a way to get through to tech support? Prosafe m4300- been on hold for 3 hours
Hello, I've spent 3 hours on hold- with 3 lines open to 855-776-7233 866-833-7699 - told me to call the 888 number 888-638-4327 I've been on hold 3 hours - I put in my case number - didn't...
RennaD
Apr 30, 2024NETGEAR Moderator
Hi boe,
I have requested a member of our technical team to reach out to you under your open support case. Please let us know if you encounter any additional issues.
Have a lovely day,
RennaD
NETGEAR Team
- boeApr 30, 2024Luminary
Thanks so very much!
- boeMay 01, 2024Luminary
Thanks - he did call, he may have found something we'll know in a week (sometimes they'll stay up for 6 days before they crash). Another stack is still crashing we haven't found the reason yet but he seemed like a very helpful person so when he calls back, I'm sure we'll make progress. I'll keep you posted.
- boeMay 03, 2024Luminary
We got a call today and we are still up but we hadn't enabled the wireless clients - when we did it - we lost access to the management interface on the netgear S3300 switches.
Short of rebooting the switches is there any trick to getting access back access to the GUI interface.
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