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Forum Discussion
Laurent_G
Sep 22, 2022Initiate
M4300-96X ProSAFE 96-port 10G, Ports Physical Status Unknown & Detach
Hello, Product Name M4300-96X ProSAFE 96-port 10G, 12.0.17.7, B1.0.0.16 The module on slot 1 in switch is greyed out all the time in "Device View", I tried different slots and that doe...
- Sep 23, 2022
I found where was the problem.
The status of the slot was mismatch in Management -> Slot Configuration
There was a different model connected before.
Just delated the old one and I chose the correct one fixed the problem.
DaneA
Sep 22, 2022NETGEAR Employee Retired
Welcome to the community! 🙂
Since you mentioned that you encountered no issue when you tried the same module on other switch of the same version & firmware, it is possible that there is a hardware fault on the M4300-96X wherein slot 1 is greyed out all the time. I suggest that you open a support ticket with NETGEAR Support here at anytime for further investigation.
Regards,
DaneA
NETGEAR Community Team
- Laurent_GSep 23, 2022Initiate
I found where was the problem.
The status of the slot was mismatch in Management -> Slot Configuration
There was a different model connected before.
Just delated the old one and I chose the correct one fixed the problem.
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