NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mmckee's avatar
mmckee
Follower
Nov 06, 2023

cannot connect or ping my switch connected to a nighthawk r8000 router

I am trying to connect my switch to my network. I have downloaded the insight app and registered my switch. It does not show up in the connected devices on my router and i can't ping the switch using the ip address of 192.168.0.239  the mac address of the switch does not show up in the router either.

 

 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Same when cold booting (power off-on) the switch while connected to the R8000 LAN port?

     

    Keep in mind the default LAN IP subnet is 192.168.1.x/24 (mask 255.255.255.0) where the R8000 does assign an address from the pool. Said this, the default IP address 192.168.0.239/24 is no longer available then, and it's outside of the default LAN subnet, so it won't be reachable from a system on the default subnet.

     

    The Insight app does only a discovery, and is in general able to find the GS308E. Alternate utility - because most of the Plus switches don't bring a discovery mechanism like UPnP SSDP - would be the NETGEAR Switch Discovery Tool (NSDT) available for most Linux derivates, Windows, and Apple MacOS.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More