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tantony's avatar
tantony
Luminary
May 09, 2019
Solved

Can't ping AP connected to switch

I have an UniFi AP connected to XS716T.  If I connect the AP to the router, I can ping it.  If I connect AP to the Netgear switch, I can't ping it.  When its connected to the switch, it gets the correct dhcp (same as when connected to the router), but can't ping the AP.  I'm stuck.

  • I got it working now.  It was a combination of switch and AP setting.

8 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Agan, you are much to short on information. UniFi AP are running the management VLAN untagged (unless this has changed), so a wrong PVID on the port might be fatal and make the pings fail and drop into a wrong VLAN.

    • tantony's avatar
      tantony
      Luminary

      If I connect the AP to an access port (U), it gets dhcp and I can ping, but the SSIDs on different VLANs don't work because I'm connected to an access port.

       

      The only way I can get the SSIDs associated with different VLANs to work is if I make the port a trunk port (T), but then I have this problem.  It gets a dhcp from the router, but I can't ping it.

      • tantony's avatar
        tantony
        Luminary

        "UniFi AP are running the management VLAN untagged (unless this has changed), so a wrong PVID on the port might be fatal and make the pings fail and drop into a wrong VLAN."

         

        What do I need to do to fix this?  The switch port needs to be trunk so the different SSIDs connected to their VLANs can work.  I'm sorry if I'm not being clear enough.

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