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Forum Discussion
restrepo
May 24, 2021Aspirant
GS108E-300NAS configuration to prioritize VoIP connection
Hello geeks... I recently purchased a GS108E-300NAS for my new home-office network upgrade. I am experiencing some choppy audio on my Polycom Soindpoint IP550 (VoIP phone) which is connected to Por...
DaneA
May 31, 2021NETGEAR Employee Retired
Welcome to the community! :)
Is there a VLAN dedicated for the Polycom Soindpoint IP550? If yes, make sure that port 7 is set as tagged with a PVID of 1.
What is the current firmware version of your GS108Ev3 switch?
How is everything connected? It would be best if you would post a detailed diagram of your existing network so that other community members could post their suggestions and recommendations.
Regards,
DaneA
NETGEAR Community Team
restrepo
Jun 02, 2021Aspirant
Hello DaneA,
Here are the answers...
"Is there a VLAN dedicated for the Polycom Soindpoint IP550? If yes, make sure that port 7 is set as tagged with a PVID of 1."
There is no dedicated VLAN. Should I be using a VLAN? By the way, this is only one (Qty=1) VoIP phone connected to Nextiva.
The only thing I have done is to define QoS Mode as Port based, and Port 7 as High Priority.
"What is the current firmware version of your GS108Ev3 switch?"
Firmware is current... V2.06.14EN
"How is everything connected? It would be best if you would post a detailed diagram of your existing network so that other community members could post their suggestions and recommendations."
I have attached a jpg file with the complete configuration. This is a very simple network.
Thanks in advance for the tips and recommendations.
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