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Forum Discussion
GS108E-300NAS configuration to prioritize VoIP connection
Hello geeks... I recently purchased a GS108E-300NAS for my new home-office network upgrade. I am experiencing some choppy audio on my Polycom Soindpoint IP550 (VoIP phone) which is connected to Por...
Thank you for your response. Since there is already QoS configured on port 7, I suggest you to set up port mirroring on the GS108Ev3 switch. Select port 7 as the source port on the GS108Ev3 switch. Then, select another port as a destination port on the GS108Ev3 switch where a PC (with Wireshark installed in it) is directly connected. Run Wireshark and observe. It would be best that Wireshark would be able to capture the packets in the event you are experiencing choppy audio on your Polycom Soundpoint IP550 that's connected to port 7.
Kindly read pages 66-67 of the GS108Ev3 user manual here on how to set up port mirroring. You may download Wireshark on this link. As reference, you may check this link I found online on how to use Wireshark.
For the captured packets to be analyzed, kindly open a chat or online support ticket with NETGEAR Support regarding your concern. Attach the captured packets from Wireshark on the support ticket you have opened for it to be analyzed by the NETGEAR Support team.
Regards,
DaneA
NETGEAR Community Team
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