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Adt57's avatar
Adt57
Aspirant
Jun 13, 2023

GS116Ev2 web gui no longer works with latest iOS 15

Access to the GUI works fine with Windows browsers, however, since iOS 15.7.6? I can login but only see details on the left/menu side, the right pane is always blank? This fails for iPad and iPhone, ...
Adt57's avatar
Adt57
Aspirant
Jun 13, 2023

Thanks for trying that, this is really odd and frustrating…

… it’s running firmware 2.6.0.48, old but apparently the latest.

 

So, on a old phone 7, that’s stuck on 15.7.6 it works fine…

… but I’ve now tried it on an iPhone X and two iPad Pro 2020’s each running 16.5 (apologies it should not have said 15 in the header) and the right hand pane is blank for all options I chose on the pane on the left. These are all using the same network…

I’ve now tried browsers - Edge, Chrome, Photon, Ecosia and Firefox - all with nothing on in the right hand pane.

 

Windows works fine…

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jun 13, 2023

    ValerieD DavidGo please - we can't leave customers alone here.

    • DavidGo's avatar
      DavidGo
      NETGEAR Expert
      Jun 15, 2023

      schumaku Adt57 

      My recommendation would be to log a support ticket. We can troubleshoot and if necessary, raise a bug to engineering team (sounds like it may be likely outcome).

       

      I also don't have GS116Ev2 to test right now to confirm.

       

      Thanks

      DavidGo

      • Adt57's avatar
        Adt57
        Aspirant
        Jun 15, 2023

        Thanks DavidGo 

        … don’t think I can raise a support ticket as I’m a home user with no support contract.

        It sounds like Netgear use some ‘old’ web page technology’ that Apple have updated within their API’s, thus it affects all the Browsers I mentioned. I use the switch port monitoring and statistics so had to borrow my brother’s iPhone 7, on iOS 15.7.6 as it doesn’t support 16. Also found my Android based TV works…

         

        While this is obviously an Apple iOS change, somehow I doubt they will respond to a please fix this?

         

        Would I need to buy a Netgear support contract to progress this?

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