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Forum Discussion

fitz17's avatar
fitz17
Aspirant
Feb 01, 2023
Solved

GS324TP switch AGM731F SFP modules not coming online

I have a GS324TP switch. I'm new to netgear. Looking at the datasheet below I can see the AGM731F SFP module is supported. Once connected looking at the web interface in the cable test section I can see both SFP modules showing up as "invalid cable type". I can see in the trap logs that SFPs were inserted, I don't see anything else to get much insight. 

 

How would I move forward in troubleshooting this? 

 

Software version 1.0.0.38 

https://www.downloads.netgear.com/files/GDC/smart-switches/S350_Series_GS308T_GS310TP_GS324T_GS324TP_GS348T.pdf 

  • fitz17's avatar
    fitz17
    Feb 03, 2023

    It turns out the issue was an incompatibility with the SFP in my router. 

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Not convinced there are any cable test capabilities for fiber modules.

    • fitz17's avatar
      fitz17
      Aspirant

      It turns out the issue was an incompatibility with the SFP in my router. 

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