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Forum Discussion

tselalm2's avatar
tselalm2
Follower
Jun 29, 2021

GS716TPP loose connection after 4 hours

Hi

 

We have recently installed a new GS716TPP|16 port, firmware: 1.0.4.1. It constantly looses connection after 4 hours. It is connected to a GS510TPP 8 port with multimode fibre patch lead. The main link is connected to the 8 port switch.

 

Please help me becouse i tried everything. I'm out of options.

1 Reply

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    tselalm2,

     

    Welcome to our community! :)

     

    We do apologize for the inconvenience. It would be best if you will take advantage of the phone or chat support of your device in order for it to be resolved immediately. Our support lines are open 24/7. Please feel free to open a ticket on NETGEAR Support.

     

    Regards,

     

    John

    NETGEAR Community Team

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