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Forum Discussion
Willatbits
Aug 26, 2024Aspirant
GS724 TPv2 ports are down after power outage irregularly
I set 6 of GS724 TPv2 (Firmware Version V2.0.8.17) in the new building .
I set up the local network and connected 40 cameras and three APs for testing, and I could access them remotely. Power engineers may still be tweaking plans, so there are always some unusual outages and restarts out there. I noticed that. After every abnormal power outage, the ports connected to the main switch will most likely not work. But when I got to the site, I completely unplugged the power again, rebooted the switch, and the ports will work well again,
This is very strange. I have 20 PoE cameras connected to one switch. After restarting that Poe switch remotely, I can see that only 10 ports are online status through the web management interface, but in fact the status lights of their ports are flashing on the front of switch, and I can check it in real time. All cameras live View can be showed on recording server
If a switch shuts down some ports automatically after a power outage and restarts, you have to go to the site and restart to bring these ports up. This will be an unacceptable solution.
I searched a lot of information about the cases of lost port connection on this model of switch. Many people have encountered similar situations but have not found a solution. I am disappointed with the brand Netgear
2 Replies
- RennaDNETGEAR Moderator
Hello Willatbits,
Welcome to the NETGEAR Community! 🙂
I suggest to update the firmware to the latest which is 2.0.8.18. This contains fix related to port power:
https://www.downloads.netgear.com/files/GDC/GS724TPv2/GS724TPv2_GS724TPP_V2.0.8.18.zip?_ga=2.162310836.986942868.1724804021-772109935.1724804021By the way, are the switches managed via Insight?
Have a lovely day,
RennaD
Netgear Team - ErwinLNETGEAR Moderator
Hello Willatbits
Were you able to update your switch to the latest version as suggested by Renna? Can you share the result of the performance after the udpate of the firmware?
Have a lovely day,
Erwin
Netgear Team
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