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Forum Discussion
GS724TPv2 link issues
Hello, New to this forum, in hope of finding some guidance and solution to my issue, I have a GS724tpv2 switch where i have links issues, one Access point connected via POE rest is random clients, ...
Today i checked trap logs after having some issues in the past days with dropped packets on my pc, trap logs from the switch doesnt show any issues since August 23rd but before this date which i posted initially is not shown at all. It is instead shown from 1st of January this year which is weird. When pinging from router i dont get dropped packet but pinging from pc upstairs connected via Switch to router i get transmit failed and random timeouts, never had this issue in the past either. I am starting to believe either we have rats in the house walls that might have chewed on tp cable (despite the cables lies inside another cable canal..) or something is up with the switch.. is factory reset maybe a good option???
1 2024-08-23T22:10:02.290+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet4 link up
2 2024-08-23T22:09:59.370+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet4 link down
3 2024-08-23T22:09:48.190+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet4 link up
4 2024-08-23T22:09:35.510+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet4 link down
5 2024-08-23T22:08:32.900+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet9 link up
6 2024-08-23T22:08:30.630+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet9 link down
7 2024-08-23T22:07:27.510+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet9 link up
8 2024-01-01T02:01:37.540+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet1 link up
9 2024-01-01T02:01:34.610+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet1 link down
10 2024-01-01T02:01:29.880+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet1 link up
11 2024-01-01T02:01:26.950+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet1 link down
12 2024-01-01T02:00:48.980+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet2 link up
13 2024-01-01T02:00:34.130+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet3 link up
14 2024-01-01T02:00:33.760+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet2 link down
15 2024-01-01T02:00:31.280+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet3 link down
16 2024-01-01T02:00:29.470+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet3 link up
17 2024-01-01T02:00:26.380+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet3 link down
18 2024-01-01T02:00:25.870+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet7 link up
19 2024-01-01T02:00:18.420+02:00 192.168.1.85-5-PORT_LINK_DOWN ksi_snmp.c(230): Interface GigabitEthernet7 link down
20 2024-01-01T02:00:14.390+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet7 link up
21 2024-01-01T02:00:12.460+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet4 link up
22 2024-01-01T02:00:12.330+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet5 link up
23 2024-01-01T02:00:12.170+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet1 link up
24 2024-01-01T02:00:12.900+02:00 192.168.1.85-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet3 link up
25 2024-01-01T02:00:11.980+02:00 0.0.0.0-5-PORT_LINK_UP ksi_snmp.c(232): Interface GigabitEthernet2 link up
26 2024-01-01T02:00:11.950+02:00 0.0.0.0-5-PORT_LINK_UP rsd_l3_intf.c(130): Interface VLAN-MGMT link up
27 2024-01-01T00:00:11.290Z 0.0.0.0-5-SYSTEM_COLDSTART sal_snmp.c(765): Cold startup
Abit late reply,
Ive been factory resetting my switch and at first everything seemed fine, but now after running it for some time, the issues came back, id like to believe the problem lies on the switch end, instead of my AP.
One link that is delivering POE is going down regularly and i cant seem to understand why it does it.I cant seem to find any documents on how to downgrade the firmware since id like to try this because i didnt have these issues before upgrading firmware. any help pointing how to do this?
Hello Rbmrk
And welcome to the NETGEAR Community! 🙂
A packet capture may help identify the activities on one of the PoE ports for further investigation. You can mirror a port on the switch to capture packets, even if the PC is not directly connected to the monitored port. For guidance on configuring port mirroring, please refer to pages 372-374 in the link provided below.
https://www.downloads.netgear.com/files/GDC/GS724TPv2/GS724TPv2_UM_EN.pdf
Have a lovely day,
Erwin
Netgear TeamHello Rbmrk
We have not heard an update from you, were you able to resolved your issue?
Have a lovely day,
Erwin
Netgear Team- Hi Erwin,
I did not manage to solve my issue so I issued for a replacement unit instead. I got another model as a replacement which has been working excellent so far, no issues with links being disruptive. Thanks for all the replies and help in the thread though.
Best regards.
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