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MarkB0709's avatar
MarkB0709
Aspirant
Oct 04, 2021
Solved

GS724Tv4 Dead Switch

We have a GS724Tv4 switch that is no longer working. It wont power on at all, no blinking lights - nothing. I suspect its a power supply issue but I have opened anything up to confirm. I have tried ...
  • MarkB0709's avatar
    MarkB0709
    Oct 11, 2021

    Thanks John ...

     

    However, that is not a helpful answer. I guess I have to go through other means.  Would have been nice to hear something helpful such as:

     

    "Hey, I know you don't have the receipt, but I did some checking with the hardware team and found the type of powersupply you may want to look for"

     

    or

     

    "Hey, what was the company who purchased the switch?  I see you also have the serial number. We can probably do something to help this"

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
Oct 08, 2021

MarkB0709,

 

Welcome to our community! :)

 

We do not encourage replacing the power supply inside the switch. It would be best if you can still provide the proof of purchase in order for us to provide an online replacement. 

 

Please check our warranty policy here.

 

Regards,

 

John

NETGEAR Community Team

MarkB0709's avatar
MarkB0709
Aspirant
Oct 08, 2021

Thank you for responding.

 

I have talked to the owner, and he cannot find the original receipt.  He/the company (I work for) is the original purchaser. 

What else can I do?

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