NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ProSAFE 24 Port Smart Switch GS724Tv4 stopped working
Hello,
I own a ProSAFE 24 Port Gigabit Smart Switch (GS724Tv4) and two weeks ago, it stopped working. No light, no network.
I tried to use the chat support because it is registered and covered with a lifetime warranty, but I tried almost everyday since two weeks, at different hours, and I always got the message:
The chat queue is busy. Try again soon.So I also tried a few times to submit a hardware support request, but always got the message:
somethingWentWrong'
I did not find any phone number or other way to contact the support.
Thanks for your help.
Not a managed switch, just a smart switch.
Anyway, start from here https://www.netgear.com/about/contact-us/ and select your country or market for the support phone number.
2 Replies
Not a managed switch, just a smart switch.
Anyway, start from here https://www.netgear.com/about/contact-us/ and select your country or market for the support phone number.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
