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Forum Discussion
MarkB0709
Oct 04, 2021Aspirant
GS724Tv4 Dead Switch
We have a GS724Tv4 switch that is no longer working. It wont power on at all, no blinking lights - nothing. I suspect its a power supply issue but I have opened anything up to confirm. I have tried ...
- Oct 11, 2021
Thanks John ...
However, that is not a helpful answer. I guess I have to go through other means. Would have been nice to hear something helpful such as:
"Hey, I know you don't have the receipt, but I did some checking with the hardware team and found the type of powersupply you may want to look for"
or
"Hey, what was the company who purchased the switch? I see you also have the serial number. We can probably do something to help this"
JohnC_V
Oct 11, 2021NETGEAR Employee Retired
All NETGEAR limited warranties begin on the date of purchase. That is why the receipt is important. The length of the limited warranty will vary depending upon the NETGEAR product you bought.
Regards,
John
NETGEAR Community Team
MarkB0709
Oct 11, 2021Aspirant
Thanks John ...
However, that is not a helpful answer. I guess I have to go through other means. Would have been nice to hear something helpful such as:
"Hey, I know you don't have the receipt, but I did some checking with the hardware team and found the type of powersupply you may want to look for"
or
"Hey, what was the company who purchased the switch? I see you also have the serial number. We can probably do something to help this"
- JohnC_VOct 12, 2021NETGEAR Employee Retired
My apologies but we do not recommend replacing the power supply on your own and also providing the type of power supply as this may void the warranty of your switch once you opened it. Maybe the community might help you find the replacement power supply for your switch if that is the last option that you will take.
Again, we do apologize for the inconvenience.
Regards,
John
NETGEAR Community Team
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