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Forum Discussion
CaCtus491
Jan 28, 2014Novice
GS748TS web interface issue when configuring LAGs
We have several GS748TS which need reconfiguration of the LAGs, however neither Chrome nor IE 10 (both normal and compatibility mode) appear to allow us to access the LAG configuration. In Google C...
- Mar 02, 2014Further searching, and in parallel NetGear Tech Support, pointed me to this KB:
http://kb.netgear.com/app/answers/detail/a_id/23841
I wonder how much time in aggregate has been wasted by how many NetGear customers like us since NetGear first knew of this issue? And they didn't even bother to update the docs, or include an Errata / Read This First slip?
Jeez, what an attitude.
aperkins_csg
Mar 03, 2014Tutor
Count me in for 5 lost hours on this. Mine was actually trying to change the VLAN membership of the ports, but in Chrome the bottom half of the screen would never load. In IE, almost nothing at all would load. Netgear has the WORST tech support. I don't understand how a company can fully expect a customer, setting up a brand new device, to waste hours trying to find a solution to a problem. that seems to be totally acceptable to Netgear and would not fly in any other business!
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