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willwalton's avatar
willwalton
Aspirant
Mar 27, 2018
Solved

GSS116E Firmware upgrade Fail from 1.0.0 unable to upgrade firmware

So i decided to upgrade my switch firmware today as it was still on the base 1.0.0.0 version   Following the instructions on the website i downloaded the newest firmware v 1.6.0.3 and ensured i did...
  • willwalton's avatar
    willwalton
    Mar 29, 2018
    Thanks for your help :-)

    interestingly to get the screenshots i decided to get lug a lan cable directly into the switch.. previously i was trying to do the update via a wi-fi connection.

    this time it all worked.. i was doing the original update via the prosafe app.. then when logging in (via chrome) it was just prompting to install the firmware again.. However with a direct ethernet cable, this time when i logged in through chrome.. i was asked to upload the boot loader and all worked!!

    All sorted now.. just hope this may help some one else :-)