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guido79's avatar
guido79
Tutor
Aug 25, 2020
Solved

JGS524Ev2 - Have to keep rebooting switch to get IP working again

I've been using my switch with firmware v. 2.6.0.43 and I'm noticing that after some random period of time, all traffic will go deaf on the switch and all of my devices connected via ethernet will report no internet connection and show self-assigned IP addresses.  My switch is behind my router in DHCP mode so it is assigned an IP address from my router.  I'm not sure what is causing this to happen.

 

Any ideas for how to prevent this going deaf issue?


  • DaneA wrote:

    guido79,

     

    Let us try this.  Perform a factory reset on the JGS524Ev2 then reconfigure the settings from scratch.  Be sure to set a static IP address on the JGS524Ev2 that is within the IP address range of your existing network.  Observe if the same problem will occur.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team


    Thanks DaneA . I will give this a go to see what happens.  I'm now using a static IP for the switch on my network. 🤞🏻

     

2 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    guido79,

     

    Let us try this.  Perform a factory reset on the JGS524Ev2 then reconfigure the settings from scratch.  Be sure to set a static IP address on the JGS524Ev2 that is within the IP address range of your existing network.  Observe if the same problem will occur.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • guido79's avatar
      guido79
      Tutor

      DaneA wrote:

      guido79,

       

      Let us try this.  Perform a factory reset on the JGS524Ev2 then reconfigure the settings from scratch.  Be sure to set a static IP address on the JGS524Ev2 that is within the IP address range of your existing network.  Observe if the same problem will occur.

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team


      Thanks DaneA . I will give this a go to see what happens.  I'm now using a static IP for the switch on my network. 🤞🏻

       

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