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Forum Discussion

Aspirant

Mar 28, 2017

Solved

Letter of Volatility GSS116E

Hello, I am in need of a letter of volatility for a GSS116E-100NAS. Please provide details.

Thanks

DaneA
Apr 19, 2017
jkonz,

I apologize for the long wait. I just received a feedback about your concern on the GSS116E Letter of Volatility. Here is the feedback from the engineering team:

"What is meant is the user can modify the switch configuration or upload a different firmware to modify the content of those memory. Because user can change configuration settings and upload a different firmware image in SPI Flash, the User Modifiable field of SPI Flash is marked as Yes."

"The current letter of volatility is correct and will not be changed."

Regards,

DaneA

NETGEAR Community Team

8 Replies

DaneA
NETGEAR Employee Retired
Apr 05, 2017
jkonz,

Welcome to the community! :)

Kindly download the Letter of Volatility for the GSS116E switch on this link. The link will expire within 48 hours.

Regards,

DaneA

NETGEAR Community Team
- jkonz
  Aspirant
  Apr 05, 2017
  DaneA -
  
  Thanks for the reply.
  
  Can you clarify the SPI Flash section under the 'non-volatile memory' section? I am wondering why it is user modifiable without a flash programmer, but in order to clear the device you need a flash programmer. I only ask because this is going to be a problem in our application, I am looking for a clearing procedure that does not involve disassembly or any physical intervention.
  
  Thanks
  - DaneA
    NETGEAR Employee Retired
    Apr 06, 2017
    jkonz,
    
    The GSS116E is only user modifiable using the flash programmer. There is no other method to completely remove the contents of the flash. Also, there is no clearing procedure that can be provided.
    
    Regards,
    
    DaneA
    
    NETGEAR Community Team

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