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Forum Discussion
monsieur_cedric
Oct 08, 2021Aspirant
MS510TX, can't manage because "not in the same subnet"
Just received my MS510TX. Using win10 x64, FW is 6.7.0.50 (can't update) so, SWITCH DISCOVERY finds the Switch, but pressing "admin page" gives me a timed-out connection error. SmartControl...
- Oct 08, 2021
One would expect the MS510TX would be able to receive a DHCP assigned IP address, e.g. from your ASUS XT8 Mesh primary node if it's in router mode. Ensure the MS510TX MAC address is added to any security on this router, so it can get access to the network like any other wired or wireless device.
The alternate approach would be to temporarily configure a computer into that other 192.168.0.x/24 network, like 192.168.0.123, MAsk 255.255.255.0, default gateway and DNS 192.168.0.1 (regardless if it exists, and override any kind of connectivity tests. Now you can ping the switch on 192.168.0.239, access the management Web interface using a Web browser, set a fixed IP (not overlapping, ideally outside of the routers DHCP pool) in your LAN subnet (like 192.168.1.123, mask 255.255.255.0, gateway 192.168.1.1, DNS 192.168.1.1). From here ou should be able to reach the switch from your nomal LAN/WLAN network (driven by the Asus router!). Everything under the assumption the Asus does isue 192.168.1.x addresses of course.
schumaku
Oct 08, 2021Guru - Experienced User
One would expect the MS510TX would be able to receive a DHCP assigned IP address, e.g. from your ASUS XT8 Mesh primary node if it's in router mode. Ensure the MS510TX MAC address is added to any security on this router, so it can get access to the network like any other wired or wireless device.
The alternate approach would be to temporarily configure a computer into that other 192.168.0.x/24 network, like 192.168.0.123, MAsk 255.255.255.0, default gateway and DNS 192.168.0.1 (regardless if it exists, and override any kind of connectivity tests. Now you can ping the switch on 192.168.0.239, access the management Web interface using a Web browser, set a fixed IP (not overlapping, ideally outside of the routers DHCP pool) in your LAN subnet (like 192.168.1.123, mask 255.255.255.0, gateway 192.168.1.1, DNS 192.168.1.1). From here ou should be able to reach the switch from your nomal LAN/WLAN network (driven by the Asus router!). Everything under the assumption the Asus does isue 192.168.1.x addresses of course.
- monsieur_cedricOct 08, 2021Aspirant
Thanks,
I actually didn't notice the ASUS XT8 was in router mode. As I already have a router (the Zyxel), I have now switched the XT8 to Acces Point Mode, which seems more appropriate.
I will try your solution this weekend, as I have to make sure it works on Monday.
In the meantime, please find attached a map of my network, I guess that should help.
- schumakuOct 09, 2021Guru - Experienced User
Ok, appears you have the ZyXEL CPE connected direct to the switch - permitting the port you connected the switch to isn't a special function of feature port like for IPTV - one would assume the switch can get an IP address assigned from the ZyXEL DHCP.
The XT8 wireless system should not have an impact in this set-up, permitting in router mode it's LAN does not use the same IP subnet (what would cause several other issues). AP mode is certainly the way to go.
- monsieur_cedricOct 09, 2021Aspirant
Thanks,
The Zyxel only 10gbe port connects to the Switch only 10gbe port.
I am still a bit confused, though, as I am not very experieced with networks and I am not sure what to do here.
I've read someone had similar issues but it miracly worked after updating the firmware. Problem is can't do that using SmartControlCenter. USB would be the only way, but can't find anything about updating using a USB drive.
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