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Forum Discussion
monsieur_cedric
Oct 08, 2021Aspirant
MS510TX, can't manage because "not in the same subnet"
Just received my MS510TX. Using win10 x64, FW is 6.7.0.50 (can't update) so, SWITCH DISCOVERY finds the Switch, but pressing "admin page" gives me a timed-out connection error. SmartControl...
- Oct 08, 2021
One would expect the MS510TX would be able to receive a DHCP assigned IP address, e.g. from your ASUS XT8 Mesh primary node if it's in router mode. Ensure the MS510TX MAC address is added to any security on this router, so it can get access to the network like any other wired or wireless device.
The alternate approach would be to temporarily configure a computer into that other 192.168.0.x/24 network, like 192.168.0.123, MAsk 255.255.255.0, default gateway and DNS 192.168.0.1 (regardless if it exists, and override any kind of connectivity tests. Now you can ping the switch on 192.168.0.239, access the management Web interface using a Web browser, set a fixed IP (not overlapping, ideally outside of the routers DHCP pool) in your LAN subnet (like 192.168.1.123, mask 255.255.255.0, gateway 192.168.1.1, DNS 192.168.1.1). From here ou should be able to reach the switch from your nomal LAN/WLAN network (driven by the Asus router!). Everything under the assumption the Asus does isue 192.168.1.x addresses of course.
JohnC_V
Oct 12, 2021NETGEAR Employee Retired
So the switch receives an IP from the DHCP server but it cannot be accessed by a PC in the local network unless he assigns a static IP to the PC, Can we check if they are on the same subnet? Can you ping the switch? What are the IP address of the PC and the switch? Have you tried assigning a static IP on the switch and see if that will resolve the issue?
schumaku Thanks for reaching out. But I just have the same idea of a workaround as yours by which he hasn't tried yet.
Regards,
John
NETGEAR Community Team
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