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MS510TX, can't manage because "not in the same subnet"
Just received my MS510TX. Using win10 x64, FW is 6.7.0.50 (can't update) so, SWITCH DISCOVERY finds the Switch, but pressing "admin page" gives me a timed-out connection error. SmartControl...
One would expect the MS510TX would be able to receive a DHCP assigned IP address, e.g. from your ASUS XT8 Mesh primary node if it's in router mode. Ensure the MS510TX MAC address is added to any security on this router, so it can get access to the network like any other wired or wireless device.
The alternate approach would be to temporarily configure a computer into that other 192.168.0.x/24 network, like 192.168.0.123, MAsk 255.255.255.0, default gateway and DNS 192.168.0.1 (regardless if it exists, and override any kind of connectivity tests. Now you can ping the switch on 192.168.0.239, access the management Web interface using a Web browser, set a fixed IP (not overlapping, ideally outside of the routers DHCP pool) in your LAN subnet (like 192.168.1.123, mask 255.255.255.0, gateway 192.168.1.1, DNS 192.168.1.1). From here ou should be able to reach the switch from your nomal LAN/WLAN network (driven by the Asus router!). Everything under the assumption the Asus does isue 192.168.1.x addresses of course.
So the switch receives an IP from the DHCP server but it cannot be accessed by a PC in the local network unless he assigns a static IP to the PC, Can we check if they are on the same subnet? Can you ping the switch? What are the IP address of the PC and the switch? Have you tried assigning a static IP on the switch and see if that will resolve the issue?
schumaku Thanks for reaching out. But I just have the same idea of a workaround as yours by which he hasn't tried yet.
Regards,
John
NETGEAR Community Team
Thanks JohnC_V ,
The Switch and the PC are not on the same Subnet, that was the error message given by Smart Control Center from the beginning.
I can't ping the Switch, it gives me a "request timed-out".
IP of the PC is: 192.168.1.1
IP of the Switch is: 192.168.0.239
I haven't tried to assign a static IP on the Switch (my knowledge is limited and I wouldn't know which IP to use).
Please note that I have been able to connect to the Switch web management page after changing my PC IP, but then internet goes on and off (mostly off), so I had to use DHCP again to make it work.
It seems that the switch is still on its default IP that is why you needed to assign the IP address of your PC in order for you to connect to the admin page. I suggest setting the switch to a static IP like 192.168.1.200, 255.255.255.0 so that it will be on the same IP subnet with your PC. Just make sure that the IP that you are going to assign to the switch does not conflict with any other devices on your network.
Regards,
John
NETGEAR Community Team
Thanks JohnC_V ,
Your solution seems to work. I have changed my PC IP to gain access to the Switch, then change Switch to static IP, and then put my PC back on automatic IP and it now seems to work.
- Can you please check if a computer with the DHCP client will get an IP adress assigned in that very same port? We expect the switch to get an IP address assigned with the switch configured as a DHCP client.
Tell us more about the Zyxel router DHCP config, pool size, MAC reservations, and so on.Hey schumaku
Here is about the Zyxel router:
IP: 192.168.1.1
Subnet: 255.255.255.0
IP Adress Range: 192.168.1.2 - 192.168.1.254
DHCP on (Server)
LAN MAC: 50:E0:39:2E:EA:A3
Let me know if you need more info.
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