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therealmrfox's avatar
therealmrfox
Initiate
May 10, 2024

MS510TXPP - locked myself out of admin UI

So, I had the brilliant idea of disabling HTTP access to my switch, because in 2024 there just isn't a reason to use HTTP for anything.

 

Since there isn't an option to disable the HTTP UI, I figured I'd just add a deny rule under security->access.

 

Thought I'd start carefully, with deny HTTP, IP=10.1.10.22, Netmask=255.255.255.255. 

 

Well, apparently "deny HTTP" means "deny HTTP *and* HTTPS, and "netmask 255.255.255.255" means "block the entire 10.1.10.X subnet". Thanks a lot, Netgear!

 

So, bottom line, I can't access the UI any more. Do have any other chance than a factory reset?

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    therealmrfox wrote:

    Since there isn't an option to disable the HTTP UI, I figured I'd just add a deny rule under security->access.


    This is the only officially supported way.

     

    No matter which brand is printed on your Broadcom-based switch (Dell, FS, Cisco SMB,.. or Netgear just to mention a few), there is no way to disable the http service ... most likely, because they depend internally on the http, and have just implemented a https proxy on top.

     

    therealmrfox wrote:

    Thought I'd start carefully, with deny HTTP, IP=10.1.10.22, Netmask=255.255.255.255. 

     

    Well, apparently "deny HTTP" means "deny HTTP *and* HTTPS, and "netmask 255.255.255.255" means "block the entire 10.1.10.X subnet". Thanks a lot, Netgear!


    Works for me as designed, certainly on the MS510TXUP, v1.0.5.17

     

     

    Only the single host 10.10.1.230 does get the HTTP access denied.

     

    Keep in mind - because this is yet another ACL - with this configuration shown, the HTTP access remains active for any other host in the 10.10.1.0/24 subnet, .27 is explicitly allowed, and .230 is denied.

     

    Had done extensive Beta testing back in 2017/18 on the MS510TXPP before the release. Was not aware anything like this was sliding through my own test cases, bust sometimes *** happens.

     

    therealmrfox wrote:

    So, bottom line, I can't access the UI any more. Do have any other chance than a factory reset?


    Have not retained any other alternate access paths, like SSH?

     

    Regards,

    -Kurt.

     

     

     

    • therealmrfox's avatar
      therealmrfox
      Initiate

      Thanks schumaku for the detailed response!

       

      Works for me as designed, certainly on the MS510TXUP, v1.0.5.17

      I guess I might've messed it up? I thought I was careful 🙂

       

      Have not retained any other alternate access paths, like SSH?

      Nope... In the end, I just did a factory reset and restored from backup, which was fairly painless.

       

      Hit one little snag as I had just upgraded the FW before locking myself out. The backup from the older FW didn't work with the new FW, which isn't great. The dual-image feature saved my ass (reboot to older FW, apply backup, reboot to new image).

       

      • ErwinL's avatar
        ErwinL
        NETGEAR Moderator

        Hello therealmrfox

         

        And welcome to the NETGEAR Community! 🙂

         

        I am glad you were able to get access again to your switch with your backup config. Were your issues addressed by schumaku?  For this case would you accept his post as a solution to make it more visible for other users?

         

        Have a lovely day,
        Erwin
        Netgear Team

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