NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dylankearl99
Jun 17, 2022Aspirant
Netgear managed switch GS116Ev2 error The switch and manager IP address are not in the same subnet
When trying to use Prosafe configuration utility I am receiving the message "The switch and manager IP address are not in the same subnet!" How do I fix this so I can use the utility?
michaelkenward
Jun 17, 2022Guru - Experienced User
dylankearl99 wrote:
When trying to use Prosafe configuration utility I am receiving the message "The switch and manager IP address are not in the same subnet!" How do I fix this so I can use the utility?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
Prosafe and the GS116Ev2 don't belong on this section. So you won't find much experience here.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Discuss Ethernet Switches Plus and Pro Managed
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
dylankearl99
Jun 17, 2022Aspirant
Thank you
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!