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Forum Discussion
RumorConsumer
Aug 05, 2019Tutor
Netgear switch disappears from Meraki
I have a GS310TP that is connected directly to my Meraki MX65 SD-WAN device. It was showing up in the client list on the Meraki dashboard as having claimed an IP, I was able to log in, all that jazz. ...
- Aug 06, 2019
Adding an NTP server to the config does it!
DaneA
Aug 05, 2019NETGEAR Employee Retired
Let us try this. Kindly disconnect the GS310TP from the Meraki MX65. Then, set a static IP address to the GS310TP that is within the IP address range of your existing network. Afterwards, connect the GS310TP to the Meraki MX65. Check if the static IP address you have set on the GS310TP is showing up in the client list of the Meraki dashboard. Also, check if you will get a response when you ping the static IP address of the GS310TP.
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DaneA
NETGEAR Community Team
- schumakuAug 05, 2019Guru - Experienced User
The thing with many "attached devices" UI design requires that a device does talk through a device/router/security appliance. Ethernet switch management interfaces sparsely talk to the Internet (very different from most computers or mobile devices), some "active" polling by ping, SNMP, or a simple LLDP-MD would be able to confirm the switch management interface is still active.
We see the very similar question on Netgear's consumer routers - switches seem to disappear from the Attached Device lists very easily.
Using a static IP makes it even harder, as there won't be any BOOTP/DHCP process.
- RumorConsumerAug 06, 2019Tutor
Adding an NTP server to the config does it!
- schumakuAug 06, 2019Guru - Experienced User
RumorConsumer wrote:Adding an NTP server to the config does it!
Cool idea - this is causing the IP traffic will help the Meraki to recognize it as a system present and active on the network.
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