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Forum Discussion
Possbile to cancel RMA Request?
Hi Community, I have an MSX-510TXUP Switch where one of the fans is broken. I started the RMA process with Netgear support, however this got stuck (as seems to be a usual problem). It's no longer po...
Welcome to the community! 🙂
May we know what is the support ticket number or RMA number that was provided to you?
Regards,
DaneA
NETGEAR Community Team
Hi,
The ticket number was: 46384426 and the RMA number was 3722640
Thank you for your response. 🙂 As per the NETGEAR Support Team that the status of your RMA # 3722640 shows "Exported." The RMA option selected was Advance Next Business Day. Just to verify, did you receive the replacement unit already?
Regards,
DaneA
NETGEAR Community Team
No, I received no e-Mail and no replacement Hardware.
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