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Forum Discussion
rstahl02
Nov 03, 2015Aspirant
Can't access GS108E switch on Windows 10
After upgrading to windows 10 I can't access my GS108E switch. Get "A fault occurred contacting the server. Fault message is:HTTP request error". Any idea what is the problem?
- Jan 13, 2016
I reset the switch to factory defaults & it now works in WIN10. Wish I could label each port so I know whats connected to it. It's a bummer not knowing what I connected to all 8 ports. I should be allowed to label each port with a name. Can that be done? Thanks for your help. Close the case.
Ron
DaneA
Nov 03, 2015NETGEAR Employee Retired
Hi rstahl02,
Let us isolate the problem. Kindly answer the questions:
a. Using your Windows 10 computer, are you still able to get replies when you ping the IP address of the GS108E switch?
b. Have you tried using other browsers like Firefox or Safari on your Windows 10 computer to access the GS108E switch?
c. Have you tried clearing the cache of the browser/s on your Windows 10 computer then access the GS108E switch?
d. Have you tried using another Windows 10 computer to isolate the problem?
I look forward to your response. Welcome to the community! :smileyhappy:
Regards,
DaneA
NETGEAR Community Team
rstahl02
Nov 13, 2015Aspirant
Dane:
I can ping the switch. I only have one computer on WIN10. I am useing your latest ProSafe Plus Utility which worked on windows 7. Does it use a browser? I cant http://IP ADDRESS useing "any" browser. What else would I put in but the switch IP ADDRESS (192.168.1.11)? Not sure about clearing cache? Any help on that one?
Ron
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